Frequently Asked Questions
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RELEE Studio releases new pieces in timed shop drops rather than keeping a permanent inventory. Each drop is announced in advance through the newsletter and on Instagram, and pieces tend to go quickly. If you missed this one, sign up for the newsletter at the bottom of this page so you never miss the next one.
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Drops happen when enough new pieces are ready, typically every 4-6 weeks, and what’s available will vary depending on what has been coming out of the kiln. The best way to stay in the loop is to join the newsletter or follow along on Instagram, where a countdown is usually posted about a week before each drop.
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Items in your cart are not reserved until you complete checkout, which means a faster customer could secure the same piece before you do. To give yourself the best chance: create an account before the drop so your shipping and payment details are already saved, and as soon as you add a piece to your cart, go straight to checkout rather than continuing to browse. Once that piece is secured, you can always go back and try for more.
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Every piece starts as raw porcelain clay, hand-built and shaped without a wheel. Each piece is bisque fired, sanded by hand, and then hand-painted before being glazed and fired to high temperature. Select pieces are finished with real 22K gold lustre, applied by hand and set with a third firing that bonds the gold directly to the glazed surface. No two pieces are exactly alike, and small variations in line, glaze, and finish are a natural part of the handmade process.
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The gold detail on select RELEE STUDIO pieces is genuine 22 karat gold lustre. It is not gold paint or standard gold plating. The lustre is applied to the glazed surface of the fired porcelain and then fired again at a precise temperature, which bonds the gold permanently to the piece. This is why pieces with gold detail go through three firings in total, and why the finish has the warm, rich quality it does.
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RELEE Studio does accept custom orders, depending on availability. All available pieces are released through the shop during scheduled drops.
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Wholesale is not available at this time. RELEE Studio is a one-person studio and all pieces are sold exclusively through this shop.
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Every RELEE Studio piece is made by hand in Rebecca’s studio in Huntington, New York. The ceramic work, painting, and gold lustre finishing are all done in-house.
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RELEE Studio currently ships within the United States only. International shipping is not available at this time.
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High-fired porcelain is durable, but a little care goes a long way. Avoid wearing your piece in the bath, shower, or pool. Try not to knock it against hard surfaces, as an impact can chip the glaze. If your charm is on a fine chain, store it in its original packaging or hang it up between wears to prevent tangling.
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You can reach us through the Contact page or email us at hello@releestudio.com . RELEE Studio is a one-person operation, so please allow 1-2 business days for a response.
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Sign up to be the first to know about new drops, studio updates, and the occasional behind-the-scenes looktion

